Dispute Resolution Services - Mediation Training

Training Session Dates

Spring Session: April 10, 2012 - April 28, 2012

Summer Session: June 26, 2012 - July 14, 2012 Cancelled

Fall Session: October 9, 2012 - October 27, 2012

Winter Session: January 15, 2013 - February 2, 2013

CSP's Dispute Resolution Services (DRS) offers this 40-hour mediation training for individuals interested in mediating in California. The program exceeds the California Dispute Resolution Programs Act (DRPA) training requirements. Participants who attend every session will receive a certificate of completion. DRS welcomes volunteer applicants who are interested in mediation with the DRS program.

DRS trainings include group exercises and discussions, role-plays, conflict resolution tools, negotiating strategies, agreement writing tips and much more. Trainings may include guest presentations from mediation professionals.

Discussion Topics Include:

  • The Stages of Mediation
  • Listening and Communication Skills
  • Balancing Power
  • Problem Identification
  • Breaking Deadlocks
  • Handling Strong Emotions
  • Dealing with Difficult People
  • Working Toward an Agreement
  • Special Populations
  • Ethical Dilemmas

Contact Program Supervisor Jennifer Artim for further information or to be added to the mailing list. (949) 975-0244

General Registration Fee: $375

Mediation Training Registration Form