Dispute Resolution
949-975-0244 |
WHAT IS MEDIATION
Mediation is a conflict resolution process in which a mediator guides disputants in finding an agreement that works.
WHO ARE MEDIATORS
CSP Dispute Resolution Service mediators are carefully selected. Mediators represent a cross-section of people, diverse in culture, profession and background. Requirements for a mediator are: Dispute Resolution Program Act (DRPA) training, formal mediation experience, references, Program Director approval, and approval from the Orange County Superior Courts Committee
WHEN TO USE MEDIATION
- Communication between the parties has broken down
- Tensions, emotions or costs are escalating
- Time is a major factor
- Multiple issues have to be resolved
- Disputants want to maintain confidentiality
- An on-going relationship is desirable
TYPES OF CONFLICT
Neighbor/Neighbor
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Victim/Offender
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Family Disputes
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Association/Homeowner
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Landlord/Tenant
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Construction Disputes
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Restitution
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Agency/Agency
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School Disputes
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Curfew
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Employment Issues
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Cohabitation Issues
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Environmental
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Business partners
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Custody Arrangements
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Consumer/ Merchant
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Contract Disputes
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Insurance Settlements
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HOW TO SET UP MEDIATION
Call and tell us the details. We will take care of the rest.
Mediations are scheduled near your home or area of business. Appointments are available evenings, weekends and during normal business hours.
MEDIATION BENEFITS
HIGH SUCCESS RATE
- Mediation helps resolve disagreements 80-90% of the time.
PROBLEMS ARE DEALT WITH QUICKLY
- Typically, mediation can be scheduled within 2-3 weeks and resolved within 3-4 hours.
VOLUNTARY PROCESS
- If dissatisfied with the process, any party may withdraw from the mediation.
SIGNIFICANT COSTS SAVINGS
- Mediation cost less as compared to other legal processes.
CONFIDENTIAL
- Confidentiality is required for mediators and all disputants. Parties are encouraged to speak truthfully and candidly in order to define the issues in dispute. Confidentiality is governed is governed by law in California Evidence Code Section 1115-1128 and applied ethical standards.
HIGH RATE OF AGREEMENT
- Disputants who have reached agreement in CSP mediations are more likely to follow through and comply with terms rather than a ruling imposed by a third-party decision maker.
CONTROL
- Parties come to the table as equals. Parties are generally more satisfied with solutions that have been mutually agreed upon.
PROTECTS BUSINESS AND PERSONAL RELATIONSHIPS
- Mediation allows parties to work together at resolving their conflict and then to continue important and productive relationships.