Dispute Resolution Services - Mediation Training

2018 Training Session Dates

Winter Session: January 9, 2018 - January 27, 2018
Spring Session: April 10, 2018 - April 28, 2018
Fall Session: October 9, 2018 - October 27, 2018

Class Hours
6 p.m. to 9 p.m. Tuesdays and Thursdays
9 a.m. to 4:30 p.m. Saturdays
(Final Saturday goes until 5:30 p.m.)

CSP's Dispute Resolution Services (DRS) offers this 40-hour mediation training for individuals interested in mediating in California. The program exceeds the California Dispute Resolution Programs Act (DRPA) training requirements. Participants who attend every session will receive a certificate of completion. DRS welcomes volunteer applicants who are interested in mediation with the DRS program.

DRS trainings include group exercises and discussions, role-plays, conflict resolution tools, negotiating strategies, agreement writing tips and much more. Trainings may include guest presentations from mediation professionals.

Discussion Topics Include:

  • The Stages of Mediation
  • Listening and Communication Skills
  • Balancing Power
  • Problem Identification
  • Breaking Deadlocks
  • Handling Strong Emotions
  • Dealing with Difficult People
  • Working Toward an Agreement
  • Special Populations
  • Ethical Dilemmas

Contact Program Supervisor Jennifer Reed for further information or to be added to the mailing list. (949) 250-4058.
Mediation Training Brochure

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Cancellation Policy: Cancellations must be in writing and faxed or postmarked at least (3) three days prior to the first training date for a full refund, less a $25 processing fee.

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